Get 25% OFF
on all Eczema & Acne Relief Systems. Discount applied at checkout.
Shop now
Get 25% OFF
on all Eczema & Acne Relief Systems. Discount applied at checkout.
Shop now
Skip to content
Currency
Canada (CAD $)
Canada (CAD $)
Ireland (EUR €)
United States (USD $)
Codex Labs Corp
Eczema
All About Eczema
All Products for Eczema
Acne
All About Acne
All Products for Acne
Other
Rosacea-Prone
Psoriasis-Prone
Oncology
Menopausal
Products
Supplements
Cleansers & Masks
Moisturizers
Serums, Oils, Eye & Lip
Mists & Toners
Soaps & Soaks
Gift Cards & Events
Curated by Codex
Accessories
Bundles
About
Our Mission
Efficacy Panel
Sustainability
Blog
Media
Providers
Decode.me
Europe
UK Store
EU Store
0
Codex Labs Corp
0
Eczema
All About Eczema
All Products for Eczema
Acne
All About Acne
All Products for Acne
Other
Rosacea-Prone
Psoriasis-Prone
Oncology
Menopausal
Products
Supplements
Cleansers & Masks
Moisturizers
Serums, Oils, Eye & Lip
Mists & Toners
Soaps & Soaks
Gift Cards & Events
Curated by Codex
Accessories
Bundles
About
Our Mission
Efficacy Panel
Sustainability
Blog
Media
Providers
Decode.me
Europe
UK Store
EU Store
Eczema
Eczema
All About Eczema
All Products for Eczema
Acne
Acne
All About Acne
All Products for Acne
Other
Other
Rosacea-Prone
Psoriasis-Prone
Oncology
Menopausal
Products
Products
Supplements
Cleansers & Masks
Moisturizers
Serums, Oils, Eye & Lip
Mists & Toners
Soaps & Soaks
Gift Cards & Events
Curated by Codex
Accessories
Bundles
About
About
Our Mission
Efficacy Panel
Sustainability
Blog
Media
Providers
Decode.me
Europe
Europe
UK Store
EU Store
Register / Login
Canada (CAD $)
Currency
Canada (CAD $)
Ireland (EUR €)
United States (USD $)
Eczema
Acne / Oily
Rosacea-Prone
Psoriasis-Prone
Oncology
Menopause
Your cart
Your cart is empty
Continue shopping
Clear
Complaint Record Form
Name of Product as it appears on the box, bottle, or package*
Batch number (if applicable)
Expiry date (if applicable)
Date of purchase (DD / MMM / YYYY)
Type of supply
Retail
Online
Other
Name
Company
Address
Email
*
Phone
Classification (if applicable)
Packaging defect (e.g. packaging broken or tampered)
Product defect (e.g. odour, physical properties such as viscosity, colour and deformation)
Undesirable Effect (e.g. allergy, irritation)
Other
Duration of use / application
Did you use any other cosmetic products (including make-up) on the day of occurence?
Yes
No
Do you use any anti-aging or acne products on a daily basis
Yes
No
Have you had a facial or other facial cosmetic treatment (e.g. masks, peels, dermabrasion) in the last ten days
Yes
No
Have you recently exfoliated your skin or used any topical products (i.e. creams, gels, serums, washes) containing Alpha Hydroxy Acids (AHAs) (e.g. glycolic, lactic acid), Beta Hydroxy Acids (BHAs) (e.g. salicylic acid) or products containing retinol or benzoyl peroxide in the last ten days
Yes
No
Do you use any products containing essential oils or fragrances on a daily basis?
Yes
No
Was a doctor, pharmacist, or other healthcare professional consulted?
Yes
No
If yes, please specify if symptoms were treated and how:
Any other information
Submit
Availability